Job summary
If you’re a senior product leader looking for scale, real ownership and work with genuine impact, this role offers something different.

As a Senior Product Manager at the Home Office, you will lead the evolution of a large‑scale, commercial off‑the‑shelf (COTS) Enterprise Resource Planning platform used daily by over 50,000 colleagues. This is not a greenfield build, but a complex optimisation challenge: shaping configuration, extensions and integration to deliver a markedly better user experience at scale.

You will own a key product area, setting direction and defining outcomes informed by data, analytics and user research. Working with experienced multidisciplinary teams and suppliers, you will prioritise evidence‑led improvements that support employee lifecycle activities and analysis.

Operating at senior level, you will balance competing priorities, influence decision‑makers and champion modern, user‑centred product thinking in a regulated environment. You will shape roadmaps, drive continuous improvement and ensure delivery aligns with GDS standards, the Technology Code of Practice and accessibility legislation.

This role is ideal for product leaders who enjoy complexity, scale and purpose — where thoughtful product decisions materially improve thousands of people’s working lives.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

Job description

As a Senior Product Manager, you’ll use your understanding of user needs and business goals to frame problems, set priorities, and guide delivery teams. You’ll own the product vision and quality, sometimes working alongside a Lead Product Manager or programme director. You’ll identify opportunities to improve outcomes, enhance benefits, and drive continuous improvement.

You’ll have final responsibility for product quality and release readiness, managing either a complex product or multiple related products. Additionally, you may line manage, coach, and mentor Associate and Product Managers, and support recruitment activities. Your leadership will help shape product strategy and ensure delivery aligns with business objectives.

Person specification
Main Responsibilities

• Define and evolve the product vision, engaging teams and stakeholders throughout its development.
• Lead the creation of roadmaps, release plans, and lifecycle strategies from inception to retirement, contributing to departmental planning.
• Manage the full product lifecycle, including discovery, alpha, beta, and live phases, ensuring successful service assessments.
• Represent user needs throughout delivery, championing user-centred design and decision-making.
• Prioritise development work by maintaining a balanced product backlog that reflects both immediate needs and long-term business value.
• Provide final sign-off on completed functionality before deployment to production environments.
• Use product data and user feedback to drive continuous improvement, generating ideas for new functionality and promoting evidence-based design.
• Ensure product quality meets standards such as the Government Digital Service Standard, Technology Code of Practice, TDA standards, and accessibility legislation, while advocating these across the department and wider government.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Essential Skills

• Investigating patterns and trends identify and resolve problems.
• Working in the delivery of technology-based projects.
• Budgeting and financial control skills as well as commercial awareness.
• Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be large groups.
• Leading in promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle.