Job description
As a Technology Delivery Manager, you will be accountable for the performance of a team and the delivery of technology products and services. You will set up your team for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually encourage better ways of working, leading to better outcomes. 

Joining the Home Office Technology Delivery community, you will share knowledge and experience with colleagues across the department and wider Government, building skills and helping to apply good practice and standards. 

You will support the UK’s security and prosperity through the products and services that you help to deliver. 

Person specification
Your main day to day responsibilities will be:   

• Take responsibility for your team’s delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
• Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
• Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
• Manage risks, issues, and dependencies appropriately.
• Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships. 

Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers. 

Essential Skills criteria

You’ll have a demonstrable passion for delivery with the following skills or strong experience in: 

• Understanding different delivery approaches, such as Agile and Waterfall, identifying the most appropriate methodology for the situation, and helping a team to implement and improve processes,
• Facilitating the delivery of technology products and services throughout their lifecycle,
• Creating the best team makeup for the situation, and bringing people together into a motivated team,
• Identifying and managing risks, issues, and dependencies,
• Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations,
• Monitoring the performance of suppliers and acting as a point of contact with them