Job description

A Lead Infrastructure Engineer assumes responsibility for managing third party provision of infrastructure services and the provision of expertise to deliver architectural solutions for infrastructure services throughout the service lifecycle.  

You will oversee programmes and projects and work with Technical Architects to translate the architectural designs into operations and support technical architects in operationalising the designs.

You will lead and direct infrastructure teams in building, managing, transitioning, supporting and maintaining solutions according to departmental policy and ensure a feedback loop exists with service support to ensure continuous improvement.

You are responsible for overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks.

Tools and Technologies we use: 

We are keen for Engineers to continue learning new technologies, we have a large range in the Home Office including: 

Microsoft Purview, information protection, Data loss prevention. 
Microsoft 365 platform and associated services, e.g. Graph. 
Power Platform. 
Azure services, including Entra ID. 
AI: Copilot Studio, Azure ML Studio, Python, Github Copilot. 
Data services – including MS Fabric. 

Person specification
Main Responsibilities 

Leading teams and departments in the implementation, administration and support of infrastructure solutions and services.

Reviewing systems designs to ensure selection of appropriate technology, efficient use of resources, integration of multiple systems and technology and that ‘Secure by Design’ principles have been followed.

Investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures.

Managing and developing the M365 Exchange on-line and on-premises Exchange 2019 Hybrid solutions ensuring the platforms and infrastructure are secure and meet functional and non-functional requirements in delivering core business critical services.

Managing and developing the hygiene services both 3rd party edge services and Microsoft defender security solutions.

Developing and playing a key role implementing information protection policies as be responsible for the technical expertise in delivery and support.

Acting as the technical authority on messaging, mail hygiene and compliance.

Managing, coaching and mentoring more junior infrastructure engineers.

Essential Skills  

Managing and delivering enterprise email services within time, cost and quality targets. Demonstrable experience of configuration/implementation and management of Exchange on-line and on premises. 

Mail Hygiene – Experience of configuration, management, and customisation of mail hygiene solutions within an enterprise. 

Advising on future technology changes and innovations and defining best practice for network improvements and information security with a specific focus on email services. 

Experience or knowledge of mail routing; including relay, connectors, transport, security, and hybrid. 

Leading the technology team to adhere to good engineering principles from architecture through to development. 

Providing leadership to the teams responsible for delivery, while building strong partnerships with diverse teams across multiple locations and technologies, including compliance and cyber to support the integrity of our email services.