The purpose of the Digital Inclusion Delivery team is to grow and strengthen the National Digital Inclusion Network – a membership Network of local organisations – and ensure that they, and the people they work with, benefit from the resources, services and support we offer to help those who are digitally excluded.

We provide members of the Network with…

• Free digital inclusion services to help people access the internet and learn digital skills.
• Support to build their organisation’s digital inclusion capability through events and training, grants and funding and helpful resources.

This is a leadership role within the Digital Inclusion Delivery team.

You will take an evidence based approach to developing an engagement strategy, encouraging Members to take up more of our services and actively engage in supporting digitally excluded people.

You will be passionate about digital inclusion, using your knowledge and experience to develop our membership offer. You will take insights from your work, sharing them with your colleagues to aid informed and effective decision making.

You will be the key link between the Digital Inclusion Delivery team and the Communications team, working with them to promote our offer to Members, celebrate successes with the Network and run digital inclusion campaigns.

Key Objectives and Responsibilities

Network Engagement

• You will be responsible for growing the number of hubs within the network, increasing their engagement, developing relationships, working with Research and Data Insights colleagues to gather insights and co-ordinating network communication and campaigns

Corporate Accountabilities and Responsibilities

• Ensure you role-model our behaviours and champion our approach to Equity, Diversity and inclusion, Health and Well-being and hybrid working.
• Ensure that your work makes effective use of the charity’s resources and that all finances are properly accounted for, ensuring proper records are kept and Finance and procurement processes adhered to.
• Be accountable for your work and the work of your team to the Good Things Foundation Board, the wider staff team, funders and the network – including compliance with legal, financial, information security and safeguarding policies and procedures.
  

Person Specification

We recognise that everyone has the potential for growth, and we welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.

Experience

• Experience of operating at strategic and operational level
• Working in, or with, the voluntary and community sector
• Effecting change through inspiring and supporting others
• Managing, coaching and developing staff or volunteers
• Supporting partnerships, collaborations or networks
• Delivering and facilitating events and workshops
• Budget management and resource planning
• Experience in using data and insight to inform decisions, and to improve outputs, outcomes and user experience
• Experience in coordinating and facilitating others to achieve shared goals

Personal Attributes

• Delegates effectively, while being ready to roll their sleeves and get stuck in
• Flexible, adaptable and resilient
• Works well in a fast-paced environment
• Service orientated, committed to deliver the best possible experience for network members
• Creative and solutions-focused

Knowledge and Skills

• Excellent interpersonal and relationship-building skills
• Excellent facilitation and coordination skills
• Able to deliver activity for multiple work streams simultaneously
• Able to control realistic budgets

Benefits Include:

• 30 days holiday per year plus statutory bank holidays (pro rata for part time)
• 10% Employer contribution to a personal stakeholder pension scheme (when you contribute 5%)
• Option to exchange 5% of your pension contribution for a 4.1% salary increase (offered as opt in twice a year)
• Up to £500 contribution for work related training (or £200 for personal development and £300 for work related training)
• Life assurance (4 x salary) and income protection
• Enhanced sickness and maternity pay (subject to qualifying criteria)
• Confidential Employee Assistance helpline
• Flexible and hybrid working
• All employees with contracts of six months or more are invited to be a Member of the Good Things Foundation Staff Led Mutual. This gives you voting rights for Staff Board Directors and at the AGM (Annual General Meeting).

Further details can be found on our website.

Please send a covering letter and CV to recruitment@goodthingsfoundation.org