Job summary

Home Office Biometrics (HOB) works in partnership with Police Forces, internal and external stakeholders, agencies and arms-length bodies of the Home Office, involved in law enforcement to cut crime, and securing the border.

An increasing dependency on technology is at the heart of the ongoing reform and modernisation activities within our stakeholders; and our role is to enable technology and better use of government data to support those stakeholders’ missions.

In Home Office Biometrics (HOB), a Lead Business Analyst will lead analysts on larger, more complex projects, owning business design delivery. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering towards achieving the business architecture strategy. You will be involved in developing product iteration, evolution and optimisation.

You will build and manage effective stakeholder relationships internally and externally. You will challenge constructively and act as a critical voice to stakeholders and delivery colleagues in order to achieve solutions that are fit for purpose.

You will work independently and/or as part of a team and will have a good understanding of your own work area. You will help to advance the Business Analysis community through sharing of best practice and mentoring others.

Job description

A Lead Business Analyst will have a good understanding of strategic arenas, leading large/complex projects. Strong people management, mentoring and coaching skills.

Able to develop best practice and assist with communities of practice. Ensuring outcomes are aligned to service vision/ business strategy by connecting the current/future business models whilst delivering future business architecture strategy. Support and inform iteration, evolution and optimisation.

Strong stakeholder management skills, forming strategic relationships with senior stakeholders.

Challenge constructively, acting as a critical voice to stakeholders and delivery colleagues to achieve outcomes. Lead effective communications to support design, build and delivery teams which meet user needs and business objectives.

Person specification
Main Responsibilities

• Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across the Profession.
• Working with the Head of Role to develop and embed clear and consistent Business Analysis standards, guidance and templates across the Profession.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Planning and leading significant areas of Business Analysis delivery, leading the challenge and driving through to conclusions.
• Developing a specialist area and delivering coaching and mentoring to staff within this area to develop their Business Analysis and professional skillset, confidence and strategic thinking. Overseeing the work of other business analysts to ensure work is focused on the right solution to deliver business value.
• Advising the business around which metrics to put in place to ensure the product is adding business value and to identify service improvement opportunities.
• Modelling complex processes/procedures using established techniques with understanding of their purpose and importance.

Essential Skills

• Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups.
• Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story.
• Recent experience of working in the delivery of technology.
• Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required.
• Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product.
• Eliciting requirements and needs and leading investigations and implementations of changes to programme scope.
• BCS International Diploma in Business Analysis or equivalent, relevant experience.