The Role

This role is based in the Electronic and Analysis team within EEC. It supports our Cisco based network infrastructure found within a variety of under/postgraduate labs along with servers providing services to users.

As well as supporting physical hardware you would also be expected to provide in class support. This would be in the form of demonstrating the appropriate use of software and hardware and facilitating the self-directed learning of project students. You can find out more about the Computing Department here

While you will be based predominantly in the computing section of the Electronics and Analysis team, the role may require you to work collaboratively across several TORS teams. To be successful you will need good verbal and written communication skills as well as significant experience in providing excellent customer service.

The Department

Technical Operations, Resources and Services Team (TORS) is part of the Student and Academic Services directorate and is made up of highly qualified, specialist and experienced members of staff. We provide support to a vast and diverse range of teaching, research and commercial activities across the University.

TORS staff work closely with other University services such as Health and Safety, Finance and Estates. Our role is to ensure that specialist spaces are fully accessible and add value to the student experience.

We are signatories to the Technician Commitment initiative and partner affiliates of the National Technician Development Centre.

Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, gender, gender identity, sexual orientation, race, religion or belief, or marital or civil partnership status.

For this job we particularly welcome applications from minority ethnic applicants who are underrepresented in this area at Sheffield Hallam.

The University may be able to sponsor the employment of international applicants in this role; this will depend on a number of factors specific to the individual applicant.