A Lead Business Analyst will have a good understanding of strategic arenas and will lead large and complex projects. You will have functional and people management responsibilities and mentor others in the Business Analysis community.

You will help to develop best practice and assist with communities of practice activities (internally and across government). You will also make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering to the future business architecture strategy. You will also support and inform product iteration, evolution and optimisation.

Transform Government with AI

Help deliver the UK government’s AI vision while transforming the Home Office. Our Automation and Innovation portfolio is implementing the Government’s Generative AI Framework, turning technological potential into reality.

National Scale Impact

Our work spans Border Security, Immigration, Asylum case management and Counter-Terrorism operations. Develop technology that reunites families, creates safer communities, protects vulnerable people, and improves UK travel experiences.

Public Sector Innovation at Pace

We’ve delivered millions in efficiency savings by automating routine tasks, allowing colleagues to focus on complex human-centred work. Our solutions create meaningful improvements in public service delivery.

Join Our Team

Work with our Automation Centre, Data Science and Evaluation team, or Innovation Lab to:

• Build solutions improving lives nationwide
• Work with diverse AI and automation technologies
• Collaborate with technical experts
• Develop skills at the forefront of public sector innovation.

What You’ll Do:

• Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across the Profession.
• Working with the Head of Role to develop and embed clear and consistent Business Analysis standards, guidance and templates across the Profession.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Planning and leading significant areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
• Developing a specialist area and delivering coaching and mentoring to staff within this area to develop their Business Analysis and professional skillset, confidence and strategic thinking. Overseeing the work of other business analysts to ensure work is focused on the right solution to deliver business value.
• Advising the business around which metrics to put in place to ensure the product is adding business value and to identify service improvement opportunities.
• Modelling complex processes/procedures using established techniques with understanding of their purpose and importance.

Essential skills:

• Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups.
• Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story.
• Recent experience of working in the delivery of technology.
• Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required.
• Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product.
• Eliciting requirements and needs and leading investigations and implementations of changes to programme scope.

Why join us:

• Meaningful Work: Contribute to critical national security and public service initiatives.
• Career Growth: Benefit from tailored development frameworks and professional communities.
• Flexible Working: Balance your professional and personal life with hybrid work options.
• Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.
• Learn more about our benefits: Benefits – Home Office Careers