At Airship we understand that great service and products are built by happy people. We are passionate about creating an environment that is highly supportive, friendly, and flexible, and which will enable our team to do their best work.

We’re looking for a UX Design Lead to come and join us.

Our people come from a range of backgrounds and life experiences and we are an inclusive and diverse team who are welcoming to all. We asked them how they would describe Airship to a friend and they said: ‘It’s super-supportive. Everyone always tries their best to help when you have a problem. No judgment at all.’

Airship is an established company based in Sheffield. We build SaaS products that serve the best and most exciting brands in UK hospitality spanning every category – from well known high street chains to small independents.

What can you expect?

As UX Design Lead, you’ll be at the heart of how our products work and feel. This is a role where you’ll shape the entire user experience – from understanding what problem we’re solving through to ensuring what gets built actually solves it well.

You’ll report to our CTO, and work closely with our Product team (including our Product Managers and CEO) during the shaping and planning phases, helping define how features should flow and what the user experience should be. You’ll make thoughtful tradeoffs between what’s ideal and what’s feasible given our appetite for work.

Once we’re building, you’ll be embedded with our development squads, creating wireframes and detailed flows in Figma, providing copy and UI guidance, and working alongside developers to ensure we’re delivering great user experiences. You’ll be the person developers come to for UX guidance and sign-off throughout the build process.

This role sits between strategy and execution. One day you might be whiteboarding user journeys with the CEO, the next you’re in Figma detailing button states and error messages. You’ll need to be comfortable switching between big-picture thinking and fine-grained detail.

About you

We’re looking for someone who can think through problems holistically and translate those thoughts into clear, usable interfaces.

• You’re highly proficient with Figma and comfortable using it to communicate everything from high-level flows to pixel-perfect UI details
• You have a strong understanding of UX principles and can articulate why you’ve made particular design decisions
• You’re comfortable working with constraints – you understand that “good enough shipped” often beats “perfect but late”
• You can write clear, concise copy for UI elements that guides users naturally through our products
• You’re collaborative and enjoy working closely with both product and engineering teams
• You’re comfortable with some ambiguity and can work independently to figure out the right approach
• You have experience working on B2B SaaS products (hospitality experience is a bonus but not required)
  You can balance user needs with business goals and technical feasibility
• While we’re not expecting you to code, having some familiarity with how web applications work (HTML/CSS basics, responsive design principles) will help you design solutions that are both beautiful and buildable.

Benefits & culture

We are a hybrid team and we enjoy the collaboration opportunities that that brings. We’d love to see you in the office on a regular basis.

If you are coming into the office, we work from the iconic Park Hill, right next to Sheffield Train station. We have views over the city, green spaces front and back and plenty of space.

We will also give you the time, space and budget to learn new technologies and further your own knowledge.

Salary & Benefits

We equip everyone with a Macbook.

Job Type: Full-time

Salary: £45-50k

Job Location: Park Hill, Sheffield (5 mins walk from the train station)

Holidays: 25 days holiday + bank holidays + your birthday off. Plus a buy and sell leave scheme and an extra day off after you’ve been here 3 years

10% time: 10% of your time to learn something new

Health Insurance: Full private health insurance provided.

Family Friendly Policies: Including 26 weeks full pay for maternity leave and flexible working

Cycle-to-Work Scheme: Plus secure bike storage at our office

Dog Friendly: If you’ve got one, it’s welcome at the office!

How to apply

To apply, please visit https://airship.co.uk/apply