Website Airship
SaaS Hospitality CRM and eCommerce
At Airship we understand that great service and products are built by happy people. We are passionate about creating an environment that is highly supportive, friendly, and flexible, and which will enable our team to do their best work.
We’re looking for a Product Manager to come and join us.
Our people come from a range of backgrounds and life experiences and we are an inclusive and diverse team who are welcoming to all. We asked them how they would describe Airship to a friend and they said: ‘It’s super-supportive. Everyone always tries their best to help when you have a problem. No judgment at all.’
Airship is an established company based in Sheffield. We build SaaS products that serve the best and most exciting brands in UK hospitality spanning every category – from well known high street chains to small independents.
What can you expect?
As Product Manager, you’ll be the person who keeps everyone aligned and moving in the same direction. You’re the shepherd – understanding what is important from stakeholders, translating them into a clear product vision, roadmaps, and ensuring the development team has unambiguous priorities to work from.
You’ll join our existing product team and report to the CTO. This is a hands-on role where you’ll be deeply involved in the entire feature lifecycle – from initial requirements gathering through to post-launch adoption.
You’ll spend your time talking to stakeholders across the business (CEO, Sales, Customer Success, Engineering and customers themselves) to understand what’s important and why. You’ll shape those requirements into concrete, well-defined projects – working out what’s realistic to deliver given our appetite for the work. You’ll then pitch these projects to stakeholders, get buy-in, and prioritise what gets built when.
Once work is underway, you’ll protect the development team from conflicting priorities and changing requirements. You’re their single source of truth. You’ll work closely with our UX Designer and engineering squads throughout development, refining details, reviewing builds, and ensuring we’re delivering real value.
After launch, you’ll manage the feature through its early life – gathering feedback, encouraging adoption, educating the wider team on how it works, and planning future iterations.
About you
We’re looking for someone who can bring clarity to complexity and keep multiple stakeholders aligned without everyone pulling in different directions.
- You have experience in product management or a product owner role, ideally in B2B SaaS
- You’re excellent at gathering and synthesising requirements from multiple stakeholders with different priorities
- You can translate business needs into clear, actionable product requirements that engineering teams can work with
- You’re comfortable making tradeoffs between what stakeholders want and what’s realistically achievable
- You have strong communication skills – you can pitch ideas, run workshops, and explain technical concepts to non-technical people
- You’re organised and can manage multiple projects at different stages simultaneously
- You understand the feature lifecycle from conception through to post-launch adoption
- You’re comfortable pushing back when needed – saying no, protecting the team, and holding the line on scope
- You have some technical literacy – you don’t need to code, but you should understand how software development works and be able to have informed conversations with engineers
- Experience in hospitality technology or working with complex stakeholder environments (like partnerships with other product companies) would be valuable but isn’t essential.
Benefits & culture
We are largely an in-person team and we enjoy the collaboration that that brings. For the first 3 months you’ll be in the office 3-4 days a week, learning from the rest of the team. After that you’ll be in the office 2-3 days a week.
If you are coming into the office, we work from the iconic Park Hill, right next to Sheffield Train station. We have views over the city, green spaces front and back and plenty of space.
We will also give you the time, space and budget to learn new technologies and further your own knowledge.
Salary & Benefits
We equip everyone with a Macbook.
Job Type: Full-time
Salary: £40-45k
Job Location: Park Hill, Sheffield (5 mins walk from the train station)
Holidays: 25 days holiday + bank holidays + your birthday off. Plus a buy and sell leave scheme and an extra day off after you’ve been here 3 years
10% time: 10% of your time to learn something new
Health Insurance: Full private health insurance provided.
Family Friendly Policies: Including 26 weeks full pay for maternity leave and flexible working
Cycle-to-Work Scheme: Plus secure bike storage at our office
Dog Friendly: If you’ve got one, it’s welcome at the office!
How to apply
To apply, please visit https://airship.co.uk/apply
To apply for this job please visit airship.co.uk.