Lead the design of AI‑driven enterprise products

What’s the difference between a complex AI tool and a product that people actually love to use?

It’s the bridge between raw technical power and human intuition. Enterprise AI platforms can feel like a “black box”, but we believe the most advanced technology is worthless if it isn’t approachable and goal-oriented. We aren’t building generic gadgets; we are crafting sector-specific solutions for manufacturing and high-value industries that drive measurable P&L performance.

What will you be doing?

You’ll be the strategic owner of the end-to-end user experience for DataQI and our professional services. This isn’t a role where you just push pixels; you’ll be a leader and consultant who can command a room, run deep discovery workshops, and extract requirements from diverse stakeholders. You’ll spend your time translating complex business challenges into intuitive, low- and high-fidelity visuals and partner with engineers, product owners and clients to build experiences that make advanced AI capabilities approachable for enterprise users.

Who we’re looking for.

> An experienced UX leader who thrives in lean B2B environments and knows how to focus on iterative improvements that deliver real ROI.

> Have a proven track record in UX, product, or service design.

> Highly skilled at planning and running discovery workshops and research sessions to extract requirements and understand user behavior.

> A pragmatic thinker who understands how to translate business challenges into design goals that deliver ROI.

> You can “hold a room,” manage difficult stakeholder conversations, and communicate complex design decisions to non-technical audiences.

> You are committed to supporting the growth of others in the team and setting high quality standards.

> Proficient with wireframing and prototyping tools, moving comfortably between low-fidelity sketches and high-fidelity deliverables.

Overview
The Lead Interaction & UX Designer owns the end‑to‑end user experience strategy for DataQI and our professional services projects. You will guide discovery, research and design activities to ensure our products are intuitive, accessible and aligned with business outcomes. Working closely with product managers, engineers and a product designer you will facilitate workshops, conduct contextual enquiries and translate insights into low‑fidelity and high‑fidelity visuals.

This role requires a blend of design leadership and consultancy skills. You’ll need to extract requirements from diverse stakeholders, manage expectations and pivot plans when needed. You will champion user‑centred design, drive alignment across teams and ensure our UI components behave consistently and inclusively. Although based in the UK, you’ll collaborate with clients internationally and should be comfortable in a customer‑facing capacity.

Key Responsibilities
> Define UX approaches and plans, ensuring alignment with business goals and user needs.
> Plan and run workshops, discoveries and contextual enquiries to extract requirements, understand user behaviour and prioritise features.
> Capture ideas in lo‑fi wireframes and flows during sessions and collaborate with designers and engineers to deliver accessible, high‑quality implementations
> Support the growth of others within the team, set quality standards, provide feedback on deliverables and foster a positive, solution‑oriented culture.
> Act as a primary point of contact for clients during engagements, building trust through expertise and ensuring requirements are clearly understood.
> Handle challenging personalities calmly and diplomatically, pivoting plans or escalating issues when necessary.
> Partner with product leadership and engineering to shape roadmaps, integrate testing and validation into the development cycle, and ensure UX decisions deliver business value.

Skills & Experience
> Experience in UX, product or service design, preferably in enterprise software or AI‑driven products with proven success leading UX initiatives across teams or platforms.
> Skilled in planning and facilitating client workshops and user research sessions; ability to extract requirements, conduct contextual enquiries and synthesise findings into actionable insights.
> Proficient with wireframing and prototyping tools and comfortable producing lofi and hifi deliverables.
> Able to translate business challenges into design goals and communicate decisions to non‑technical stakeholders.
> Strong stakeholder engagement skills, capable of holding a room, managing difficult conversations and motivating teams.
> Comfortable working in lean environments, prioritising features based on value, and focusing on iterative improvements that deliver ROI. A flexible, positive attitude and willingness to adapt plans as needed.

Razor and DataQI build AI‑powered solutions that are anything but generic. Our platform leverages retrieval‑augmented generation, contextual data and deep integration with manufacturing systems to deliver outcomes that matter. We pair product innovation with professional services to craft bespoke experiences for our clients. As part of a multidisciplinary team, you’ll influence the shape of an AI future grounded in human‑centred design.

join@razor.co.uk

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