Sheffield City Council is currently embarking on an exciting digital journey that’s focusing on delivering excellent digital and automated services to our customers.

The role

We are currently seeking a highly skilled and motivated individual to join our Digital Services Team as Information System Specialist to help drive forward our online digital strategy.

This includes creating, evaluating, updating and reviewing content across the council’s website, intranet and microsites, ensuring our web presence is user centred, accessible and has a consistent style and tone.

Key Responsibilities

• Design and write content to meet user needs and make complex language and processes easy to understand.
• Use user and stakeholder feedback to refine and improve content continuously.
• Apply SEO best practices and optimize content for various devices and platforms.
• Work to continuously improve content, and understand why content life cycle management is important.
• Understand public sector accessibility requirements and design content that works with common assistive technologies.
• Consistently and effectively apply content standards and style guidelines to your work.
• Contribute to content strategies and policies.
• Lead on content improvement projects.
• Contribute to the development of ontent patterns and standards.

Skills and knowledge we are looking for

• Experience in content design when creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.
• Developing content plans and strategies based on user needs.
• Experience in prototyping or testing ideas with users and stakeholders.
• Ability to analyse data and feedback to provide insights.
• Can present ideas to a range of stakeholders in a way that they can easily be understood.
• Experience in using content management systems and content production processes to publish content
• Experience working with Drupal or similar CMS.
• Knowledge of Web Content Accessibility Standards.

For further discussion about this opportunity, please e-mail Anna Bradshaw to arrange an informal discussion Anna.Bradshaw@sheffield.gov.uk

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

All successful candidates will be required to complete an Basic Disclosure and Barring Service Check.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.